To chat with an Amazon assistant, go to amazon.com and click on "Help" at the bottom of the page. This will open up Amazon's customer service chat window. You can then type your question in the message box and an Amazon agent will respond to help you out.
Some key things to know about chatting with Amazon:
- The chat is available 24/7 so you can get assistance anytime.
- Common questions asked in chat include order status updates, returns/replacements, shipping info, account issues and product questions.
- You'll need to be signed into your Amazon account to start a chat. Provide order numbers or other details to help the agent help you faster.
- Responses from agents are usually within a few minutes but may be longer during peak shopping seasons.
So in summary, just click "Help" at the bottom of Amazon.com and type your question to chat directly with an Amazon reps and get assistance for any Amazon-related inquiries.
Related tutorial videos:
How to Contact Amazon Customer Service
How to Use Live Chat Help on Amazon - Updated
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