How To I Contact Amazon Customer Service?

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There are a few ways to contact Amazon customer service:

  • Chat: Go to the Amazon homepage and click "Chat" in the bottom right corner. A chat window will open where you can type your question or issue.
  • Phone: Call 1-888-280-4331. Representatives are available 24/7 to assist with orders, payments, and account-related questions.
  • Email: Go to https://www.amazon.com/contact-us and select the topic that best describes your issue. Fill out the form with your question or problem and an agent will respond.
  • Mail: Amazon Customer Service, PO Box 81226, Seattle, WA 98108-1226. Include your order number or other details about your issue.

Providing your name, shipping address, order number, and specifics about the problem will help customer service assist you more quickly. Be prepared to verify personal details for security and privacy reasons.


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