If the games on your PS5 are showing as locked or not available to play even though you own them, it may mean that your console can't verify your licenses. This can sometimes happen after restoring or resetting your PS5 to factory settings. Don't worry though, restoring your licenses is an easy fix.
How to restore licenses on PS5
- Go to Settings > Users and Accounts > Other > Restore Licenses.
- Select Restore Licenses and wait for the process to complete.
- Your games should now show as downloaded and available to play again.
Restoring licenses simply refreshes the connection between your account and the games you own digitally. Sometimes bugs or errors can cause the licenses to become unverified. Running the restore process fixes that by re-downloading the license data from Sony's servers.
Other tips
- Make sure you are signed in to the PlayStation Network with the account that purchased the games.
- Check for any updates before restoring licenses in case a software update fixes the issue.
- Contact PlayStation support if restoring licenses doesn't work.
That's all there is to restoring licenses on the PS5. Just head to Settings and select Restore Licenses to regain access to your full game library.
Related tutorial videos:
How To Restore Licenses On PS5!
How to Fix Cannot Use Content Error on PS5 & Restore Licenses (Unlock Tutorial)
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