To return a CenturyLink modem, follow these steps:
- Ensure your service with CenturyLink has been cancelled.
- Pack the modem in its original packaging if possible.
- Affix the prepaid return label that CenturyLink provided when you cancelled service.
- Drop the packaged modem in the mail within 30 days of cancelling service.
You can also return the modem to a local CenturyLink store location. Be sure to get a receipt as proof the modem was returned. Returning the modem is important to avoid potential fees since the modem belongs to CenturyLink.
Related tutorial videos:
How to Return Your CenturyLink Modem
How to reboot your CenturyLink router
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