How To Return Centurylink Modem?

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To return a CenturyLink modem, follow these steps:

  1. Ensure your service with CenturyLink has been cancelled.
  2. Pack the modem in its original packaging if possible.
  3. Affix the prepaid return label that CenturyLink provided when you cancelled service.
  4. Drop the packaged modem in the mail within 30 days of cancelling service.

You can also return the modem to a local CenturyLink store location. Be sure to get a receipt as proof the modem was returned. Returning the modem is important to avoid potential fees since the modem belongs to CenturyLink.


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