If you have an unused Cologuard home test kit that needs to be returned, here are the steps:
- Pack the unused test kit and all contents back into the original shipping box.
- Write your sample ID number on the outside of the box.
- Affix the pre-paid return shipping label to the outside of the box.
- Drop the box in the mail. No postage is needed since it is pre-paid.
Returning the unused kit allows Cologuard to inventory their supply accurately. Make sure to return it within 30 days for a refund. You can also contact Cologuard customer service if you have any other questions about returning an unused kit.
Related tutorial videos:
How to Return a Completed Cologuard® Kit with UPS®
Preparing to Return a Completed Cologuard® Kit
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