Some key points from "How to Win Friends and Influence People" include:
- Smile. Have a genuine interest in other people. Make them feel important.
- Remember names and use them when greeting people. This helps them feel valued.
- Be a good listener. Listening shows you care about what other people have to say.
- Make the other person feel important and do not criticize, condemn or complain.
- Talk in terms of the other person's interests. People love to talk about themselves.
- Make the other person feel lucky to know you by paying them sincere compliments about their accomplishments or possessions.
- Arouse in the other person an eager want. Do not criticize, argue or condemn. Ask questions instead of giving direct orders.
Dale Carnegie's classic book is filled with insightful tips for positive relationships and influencing others through kindness, understanding and mutual benefit.
Related tutorial videos:
How To Win Friends And Influence People Audiobook
How to win friends and influence people (FULL SUMMARY ) - Dale Carnegie
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